I get asked a lot about decision making in my job. As an assistant principal, I can go from
hiring to student conduct to event set up to state reports in a matter of 10
minutes. While I am in no ways a perfect
decision-maker, I have learned a few things over the years and most recently in
Ignatian Leadership Seminars. This post
is built off a webinar I recent gave via the ISTE Connects Professional
Learning Series (ISTE members can find
the free webinar here – sorry about the pay wall
folks).
Old school discernment holds up quite well in the digital
age. While we may be making decisions
about 1:1 programs, 3D printing, virtual reality or interactive screens, the
process of decision-making via discernment holds. As a Jesuit educator, discernment for me
comes out of St. Ignatius’ Spiritual Exercises. The elements of Ignatian
Discernment are:
- A choice between two or more “goods” - discernment requires
smart options
- The process is dynamic - discernment requires freedom of action and reflection
- Feelings matter – trust those feelings of excitement, fear, calm, anxiety
So what does this look like in a 21st century
example? In 2009, the technology team at
Brebeuf Jesuit began to discern what a 1:1 program at the school would look
like. Feel free to peruse old posts on
this blog as to the details – but in a nutshell:
- No matter what was chosen (Bring Your Own Technology,
single-platform, continuation of carts) the priority was the student learning
experience. The choices could all work –
and indeed had in many schools.
- The discernment process ended up taking 2 years. The time was filled with conversation, surveys, workshops and pilot
programs. At times, one
option would outweigh another and the school created “what if we….” trials to
see the real life experience of a choice.
Reflection allowed us to choose what was best for our students.
- Oh the feelings – anxiety, resistance, enthusiasm, excitement were all
handled respectfully. The whys behind
the feelings were considered. Many a digital aged initiative has failed because
administration did not respect or address the feelings of those affected by the
change.
So big picture discernment is about the choice between good
choices, accepting a dynamic experience and attention to feelings. What does the process look like in the details of digital
age decision making?
For me, the process
looks something like this:
Phase One – Setting the Context
- Identify the need to be addressed as concretely as possible
- Gather all necessary information – data, interviews, sample
products
At this point, the team has a stated decision based on a need for change, choices
between goods and is ready to move into an experiential phase. The catch here is detachment. Change-makers must remain open to options and remain flexible at this phase. Attaching
oneself to any single choice will derail the process.
Phase Two – Experience
- Evaluate advantages and disadvantages of choices – this may
involve pilot programs, test groups, visiting another school.
- Test reasoning with self and others - now is the time to
play with alternatives. “What if we….” “What
would our school look like if….?” If you
have a school board or colleagues in the field, ask them to review your plan.
Again, remaining detached is key. At this point, you may see “camps” in your
decision-making team. People start to
become attached to a side and may stop listening. The team leader should feel comfortable
reminding the group to remain detached.
Phase Three – Deciding to Decide
- Make a tentative decisions – For thee record not making a decision at
this time is in fact a decision. Maybe
the context and experience phases have shown it’s not a good time to
change. That is an acceptable
decision. Some tentative decisions are
easy – the best choice has made itself clear along the way. Sometimes the tentative decision is fraught
with anxiety. Listen to that anxiety.
- Live with the tentative decision for a set period of
time. This is the infamous “let’s sleep
on it” stage. What feeling arise in the
decision? If anxiety – why? Are the reasons a deal breaker or feelings
that can be lived with? If excitement –
why? How does the team transfer that
excitement to a larger group?
- Finally, confirm the decision even if the team is not 100% on
board. Consensus is tricky business, but
if the discernment process has been given time, consideration and detachment
the group is ready to move.
Thankfully, good decisions show some signs along the
way. A good decision leads to
movement. When the team starts easily
talking about next steps and the fun of the process, you are on the right track. A sometimes difficult criterion in strong hierarchical groups is discernment made in freedom. Good decisions happen outside of mandates,
fear or reactive situations. A good decision
involves all affected by change. All
voices feel heard along the way, even if the decision was not made in their
favor. Finally, a good decision spirals
a school to deeper knowledge.
For
Brebeuf Jesuit, our 1:1 BYOT decision quickly engaged faculty and students in the possibilities it opened up.
Because 1:1 grew out of student and classroom needs, the ownership was in
the hands of the learners, those who would use the technology day after day. And over the
years, this one decision has guided us in curriculum review, classroom redesign
and new teaching practices. We’ve
learned a lot! And grew as a learning
community.
This is a rather long post so thanks for sticking with
me! More posts to come as I continue to
gather ideas on pitfalls to avoid and conversation starters. As always, comments welcome below!